Contact Us

Address

505 Hampton Park Blvd
Unit N
Capitol Heights
MD, 20743

 

6714 Forsythia St
Springfield
VA, 22150

 

Phone


202-999-7090

202-569-5000
202-800-5025

 

Fax Number: 


301-516-1515

 

Email:


booking@mbgalaxy.com
 

 

Moon Bounce Galaxy is a com­pany that brings a safe, afford­able and enjoy­able form of enter­tain­ment for kids. Our busi­ness is geared for clients who want to have a fun pri­vate party in a res­i­den­tial or com­mer­cial area. Our goal is to provide enjoy­ment without risking the safety of our customers. That is why we bring the fun into your doorsteps, giving you the opportunity to provide a kid-friendly envi­ron­ment of your choice.

 

Mission: When a customer thinks about a party, Moon Bounce Galaxy should be the first thing that comes to their mind. And to achieve it is to provide excellent customer service, top-notch products, and easy way to book their reservation. 

 

Vision: To be the first choice when it comes to party rental equipment.

 

 

FAQs

 

Can we see a copy of your con­tract and safety rules?

Yes, you can call our office at (202) 800-5025.

Do you deliver inflat­a­bles to other cities?

Yes, we do. Please call our office at (202) 800-5025 to get a quote.

Does the price of inflat­able moon bounce rental and food cart include set up and deliv­ery?

Yes, except for areas out­side our deliv­ery area.

Does the stan­dard rental time include your set up time?

No, we arrive early to set up so you get the entire rental time to play.

How big are the moon bounces?

Please check the dimensions on the products page by clicking on the moon bounce you want to rent and refer to the description of the moon bounce.

How do I make a reser­va­tion?

You can call us at (202) 800-5025 or place your reser­va­tion online.

Weather Pol­icy?

We understand the weather!!! There is no penalty or deposit lost for an event canceled due to rain, snow or high winds as long as the cancellation takes place before we leave our business site.   We usually leave the decision up to you, but in cases of heavy rain, snow or high winds Moon Bounce Galaxy, LLC reserves the right to decline service.  

What about parks? Do parks have elec­tric­ity?

We love set­ting up our inflat­able bounc­ers at parks but most parks do NOT have elec­tric­ity. If you want to set up in a park, you must rent a gen­er­a­tor. We rent gen­er­a­tors at a rea­son­able cost. Also, parks are first come, first serve so get your spot early in the day.

What if we need to can­cel our party rental order?

Please can­cel 3 hours before the rental time at no cost.

What pay­ments do you take?

Cash, Major Credit cards and Pay­pal. If pay­ing by cash, please have exact change as our dri­vers do not carry cash. If you used a credit card as to make a deposit, you can use the same credit card on the day of deliv­ery to pay for the remaining balance. Credit card must be present on the day of.

Things you should know before fill­ing out the online reser­va­tion?

You should read our rental agree­ment (https://mbgalaxy.com/customers/terms). You must read all the infor­ma­tion on our website about the items you're renting and the requirements needed.

What sur­faces can you set-up on?

We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and con­crete. Sorry, we can´t set up on any type of rocks.

When do you set up your inflat­able moon bounces and food carts?

We deliver 1 hour before your party time and then we set up.