Moon Bounce Galaxy is commited to the safety of its customers and staff. We are monitoring recommendations from the CDC, the various departments of health and other goverment officials. 

In order to ensure the safety of the staff and customers, Moon Bounce Galaxy is stepping up its efforts to sanitize and sterilize all its equipment, from all the moon bounces, to tables and chairs, as well as games, food related equipment and its facilities. Our staff only access the equipment to clean and sanitize the equipment, prior and after return of all our rentals. 

As of now, we continue operations with stepped up cleaning protocols. As this highly fluid situation evolves, we will do our best to keep you posted on further development.

Moon Bounce Galaxy is a com­pany that brings a safe, afford­able and enjoy­able form of enter­tain­ment for kids. Our busi­ness is geared for clients who want to have a fun pri­vate party in a res­i­den­tial or com­mer­cial area. Our goal is to provide enjoy­ment without risking the safety of our customers. That is why we bring the fun into your doorsteps, giving you the opportunity to provide a kid-friendly envi­ron­ment of your choice.

Browse our most frequently asked questions list below to learn everything you need to know!

Yes, you can call our office at (202) 800-5025.

Yes, we deliver to the greater Washington DC metro area, and beyond. Please call our office at (202) 800-5025 to get a quote.

No, we arrive early to set up so you get the entire rental time to play. We set up 2 hours prior to the event start time.

Please check the dimensions on the products page by clicking on the moon bounce you want to rent and refer to the description of the moon bounce.

You can call us at (202) 800-5025 or place your reser­va­tion online. Full payment is required to guarantee a reservation. We only accept check payments from the following: churches, schools, the government and, companies provided that they have sent us a copy of their W9. 

We understand the weather!!! There is no penalty or deposit lost for an event canceled due to rain, snow, or high winds as long as the cancellation takes place before we leave our business site.   We usually leave the decision up to you, but in cases of heavy rain, snow, or high winds Moon Bounce Galaxy, LLC reserves the right to decline service.

We love set­ting up our inflat­able bounc­ers at parks but most parks do NOT have elec­tric­ity. If you want to set up in a park, you must rent a gen­er­a­tor. We rent gen­er­a­tors at a rea­son­able cost. Also, parks are first come, first serve so get your spot early in the day. But check with the park owner / operator – some parks do not allow generators. It is your responsibility to comply with park rules and regulations, as well as local laws regarding use of our equipment at public spaces

Please can­cel 72 hours before the rental time at no cost.

All major credit cards. Full payment is required to guarantee a reservation. We only accept check payments from the following: churches, schools, the government and, companies (at our discretion)  provided that they have sent us a completed W9 and license.

You should read our rental agree­ment (https://mbgalaxy.com/customers/terms). You must read all the infor­ma­tion on our website about the items you’re renting and the requirements needed.

We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and con­crete. Sorry, we can´t set up on any type of rocks. Surface should be clear of sharp objects and loose debris.

We deliver and set up 1 hour or more before your party time.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.